Waste acceptance policy

What we collect

• Sharps — needles, syringes, lancets and blades, in approved puncture-resistant sharps containers, filled no higher than the fill line.
• Health-care risk waste — items contaminated with blood or body fluids (dressings, swabs, gloves, tubing), in approved sealed containers or liners.
• Pharmaceutical waste — expired or unused medication, in its packaging where possible, sealed in an approved container. (No controlled substances without prior arrangement.)
• Anatomical waste — by prior arrangement for clinic accounts, in approved rigid sealed containers.

Not sure whether something qualifies? Ask before you book: admin@asepta.co.za.

Containers

• All waste must be in sealed, SANS-approved containers. Our drivers can supply approved containers if you need them.
• Sharps containers must be closed and locked, and never filled past the marked fill line.
• Containers must be sealed before the driver arrives — drivers do not handle loose or open waste.

What we never collect

• Radioactive material of any kind.
• Unidentified chemicals, solvents, laboratory reagents or cytotoxic waste (unless separately arranged in advance for clinic accounts).
• Compressed gas cylinders and aerosols.
• Explosives, ammunition and fireworks.
• General household refuse, recycling, or garden waste.
• Loose sharps, or any waste not in a sealed container.

Placing excluded material in a collection container is a material breach of our terms and can endanger people down the chain. Drivers will decline unsafe or out-of-scope waste, and deliberate concealment may be reported where the law requires it.

If a collection is declined

If your waste cannot be accepted — unsealed, overfilled, undeclared, or excluded — the driver records the reason and you are told in the app immediately, with what to fix. Where the whole stop is declined for reasons within your control, a call-out charge may apply as set out in the terms.